Environments

The Alleviate API is available in multiple environments for development, testing, and production use.

Available Environments

Environment	Purpose	Base URL
Sandbox Recommended for Testing	Integration testing and development	https://debt-core-api-sandbox.alleviate.com
Production Live	Production traffic	https://debt-core-api.alleviate.com

Service Endpoints

Each service has its own GraphQL endpoint:

Service	Sandbox	Production
Credit Service	https://debt-core-api-sandbox.alleviate.com/credit-service/graphql	https://debt-core-api.alleviate.com/credit-service/graphql
Underwriting Service	https://debt-core-api-sandbox.alleviate.com/underwriting-service/graphql	https://debt-core-api.alleviate.com/underwriting-service/graphql
Offer Generation API	https://debt-core-api-sandbox.alleviate.com/og-service/graphql	https://debt-core-api.alleviate.com/og-service/graphql
Enrollment API	https://debt-core-api-sandbox.alleviate.com/enrollment-service/graphql	https://debt-core-api.alleviate.com/enrollment-service/graphql

Environment Details

Sandbox Environment

Tip

Use the Sandbox environment for all initial integration work and testing.

The sandbox environment is ideal for:

• Initial integration development
• Testing enrollment flows
• Validating response handling
• Training and demos

Characteristics:

• Isolated from production data
• May have test/mock responses for external integrations
• Safe for testing with real API calls
• No impact on production systems

Production Environment

Caution

Only use the production environment for real, live data. All operations are processed against live systems.

The production environment is for:

• Live enrollment processing
• Real customer data
• Production traffic

Characteristics:

• Full production processing
• Connected to live external services
• Real credit pulls and CRM submissions
• Subject to rate limiting

Rate Limiting

Environment	Rate Limit
Sandbox	100 requests/minute
Production	500 requests/minute

Caution

If you exceed rate limits, you’ll receive a 429 Too Many Requests response. Implement exponential backoff in your retry logic.

Next Steps

Now that you understand the environments:

1. Review the Full Enrollment Flow to see a complete integration example
2. Download the Postman Collection to test the APIs